Reference

What Our Privacy Policy Covers

Your bajji88 account runs on a wallet tied to your bKash, Nagad or Rocket number, and this page sets out exactly what we record from that link and why we keep it.

Wallet data explainedCookie controlsRetention periodsChange requests
bajji88 What Our Privacy Policy Covers
REACH ACCOUNT SUPPORT

Contacting Us About Your Data

Privacy questions go to the same support desk that handles your account, and it runs for Bangladesh players in English. Write in from the email tied to your profile so we can match the request to a record without asking you to resend documents. If your wallet details changed — a new Nagad number, say — tell us there as well, because a mismatch between your registered number and the wallet you actually use is the usual reason a verification step stalls.

Account email Write from the address saved on your profile. It lets us match the request to your record without extra documents, and it keeps the whole reply chain in one place.
Live chat window Open the chat panel on any lobby page and quote your registered mobile number. Chat handles quick items like ending SMS updates or checking which devices are signed in.
Wallet change request Moved to a new Nagad or Rocket number? Send the request in writing before you deposit again, so the wallet on file matches the one you actually use.
SECURITY AND STORAGE

Cookies, Logins and Stored Records

Session cookies keep you signed in on your phone; clearing them logs you out on that device and nothing else changes. Passwords sit in our system as hashes, so nobody on our side can read yours back to you — a reset link is the only route. Movement between your browser and our servers runs over an encrypted connection, which covers the wallet reference you type at deposit time. Records are held while your account is open and for the holding period local rules set after closure. Ask in writing when you want a copy, a correction or a deletion request, and we log it against your profile.

Cookie behaviour

The sign-in cookie remembers your session; the preferences cookie remembers your language and lobby view. Blocking both still lets you read the site, but you will sign in again on every visit.

Login checks

A one-time code goes to your registered mobile when a sign-in looks unusual. Confirm it and the session opens; ignore it and the attempt is dropped and logged.

Retention window

Transaction history stays visible in your account while it is open, and we hold the underlying records afterwards for the period local rules require, then remove them.

Changes and copies

Request a copy of your details, a correction or a deletion request through support. We confirm in writing once the change has been applied to the profile on file.

Common Questions About Privacy

Most of what people bring to support comes down to three things: what we can see, who else sees it, and how to get it changed. The answers below cover the wallet link, cookies, device records and the request path. Where a rule in your country differs from what is written here, your local law and eligible regions decide how your account gets handled.

The amount, the wallet number you sent from, the transaction ID and the time. We never see your bKash PIN or the balance on that wallet — your own confirmation screen holds those.

Only a session token and the currency you play in, so a round can settle against your balance. Studios receive no wallet number, no phone number and no name from us.

Yes. Blocking non-essential cookies keeps the lobby readable, but the sign-in cookie is what holds your session, so you will log in again each time without it.

Write from your registered email and say what you want: a copy, a correction, or removal after closure. Support logs it against your profile and confirms in writing.

Login closes and marketing messages end at once. Transaction records stay for the holding period local rules set, then get deleted. You can ask which period applies to you.

Start with account support through chat or email. Give the mobile number on the account and a short description of the issue; it goes to the team that handles data requests.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.